qlow — Privacy Policy

Effective date: June 29, 2026

Contact: [email protected]

The short version. qlow is privacy-first. Your selfies are never stored on our servers — each photo is analyzed and discarded within seconds. A copy stays only on your device. We don't sell your data.

What we collect

Selfies you take for a scan; your skin profile answers (skin type, concerns, age range, sensitivities, goals, budget); your scan results; and your email only if you choose to sign in to back up your history. You can use qlow without an account.

How we handle your photos

Your photo is sent over a secure connection and analyzed by our AI provider (Anthropic) to generate your insights, then discarded within seconds. We do not store selfies on our servers. A copy is saved only on your device for your before/after, which you can delete anytime. We do not use your face to identify you.

Biometric data & consent

A face photo may be considered biometric information under some laws. We process your selfie only to generate your skincare insights, never to identify you, and we ask your consent before your first scan.

Where your data lives

On your device by default. If you sign in, your scan history is backed up to our cloud provider (Supabase) so you can restore it on another device, protected so only your account can access it.

Sharing

We use service providers (Anthropic for AI analysis, Supabase for optional cloud backup) to run qlow. The Shop section may contain affiliate links; if you buy through one, the retailer may pay us a commission. We do not sell your personal data.

Your choices

Use qlow without an account; delete your scans and photos in-app or by uninstalling; stop cloud backup anytime by signing out. Contact us at [email protected] to delete cloud-backed data.

Children

qlow is not intended for children under 13. We do not knowingly collect data from them.

Contact

Questions about privacy? Contact [email protected].